Credibility first, text first
Making Digital Public Infrastructure work in practice
INA/LAB is a non-profit think tank and public knowledge platform focused on Digital Public Infrastructure in Indonesia. We build implementation playbooks and run an Adoption Lab that helps public institutions and industry move from ambition to coordinated execution.
Why INA/LAB exists
Indonesia's DPI conversation is active, but implementation is often uneven. DPI is frequently treated as digital government IT. When that happens, fragmentation grows, whole of economy adoption slows, and safeguards remain principles instead of routines.
What we do
- Publish decision ready implementation playbooks
- Run a quarterly Adoption Lab that produces tangible artifacts
- Operationalize safeguards and inclusion as implementation work
Start with the foundations
DPI is the shared digital foundation that enables trusted participation in the economy at scale. In practice, it connects identity, payments, and data exchange. Technology is rarely the bottleneck. Governance, coordination, incentives, safeguards, and adoption are.
Digital identity
How people prove who they are, and how systems confirm eligibility and rights.
Payments
How money moves across government and the private sector with interoperability and low cost access.
Data exchange
How regulated data sharing supports services, with clear safeguards and accountability.
Implementation playbooks
Operational tools, not reports. Decision questions, tradeoffs, roles, sequencing guidance, safeguards annexes, and reusable templates.
Adoption Lab
Quarterly working cycles with a strict output rule. Every cycle produces a tangible artifact that participants can use inside their workflows.
Indonesia Stories
Real world implementation stories from Indonesia, written for clarity and reuse.
Story template
What changed, what made it hard, what worked, what others can reuse.
Service delivery
Examples that show how DPI changes access, trust, and outcomes in everyday life.
Governance lessons
Coordination, incentives, accountability, and trust building in practice.
Global Lessons
Comparative learning across countries, focused on implementation choices and tradeoffs.
What to copy, what not to copy
Patterns that transfer, and patterns that fail when context is ignored.
Interoperability and trust
How systems connect, and how governance creates trust at scale.
Common use cases
Use cases first. Architecture second. These are the high leverage paths we focus on.
Safer financial onboarding
Link identity and payments while strengthening consumer protection and recourse.
G2P delivery and eligibility
Reduce leakage and exclusion by improving verification and delivery coordination.
Interoperable payments adoption
Expand acceptance, reduce friction, and support low cost payment access.
Regulated data exchange
Enable trusted data sharing with clear safeguards and accountability.
Publications
Playbooks, guidance packs, and learning syntheses designed for reuse.
DPI implementation playbooks
Decision trees, templates, sequencing guidance, safeguards annexes.
Adoption Lab artifacts
Roles maps, readiness checklists, safeguards baselines, decision logs.
Implementation review
Annual synthesis of what changed, what did not, and why.
About INA/LAB
INA/LAB is a think tank advancing public understanding of Digital Public Infrastructure through policy research, comparative learning, and capacity building, connecting real world experience from Indonesia with lessons from around the world.